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Here are some Funzee Frequently Asked Questions that have cropped up before but feel free to ask us anything you like.
Do we deliver abroad?
This site is only for those with a USA delivery address (48 contiguous States). However click on one of the flag icons at the bottom of our pages to visit sites where we can handle some international orders (Europe). We cannot currently process orders to Canada on this site but we are looking into it. Email us anyway and we can always set up a manual order for Canada delivery
How long will my order take to arrive?
We will normally dispatch your funzee adult one-piece pajamas next business day from a US warehouse. We use the expertise of Amazon for efficient fulfillment. We find this mail generally takes 2 to 5 days from dispatch. Around Christmas the package can take longer.
Do you offer Express Delivery Options?
Not yet but we are looking in to it. Remember our standard delivery is a good service anyway.
You are a UK company, where will my order be sent from?
Our inventory is kept in Amazon’s US fulfillment centers and all USA orders will be dispatched from there. You won’t even notice we are from the UK (except we may get some words spelled wrong on the website).
Can you track my order?
Depends on the carrier Amazon use for dispatch. If you haven’t received your funzee onesie pajamas within 10 days of order date (20 days in November/December) please email us.
I made an order but have not received it?
When you order from us you should receive an order confirmation by email. A (business) day or 2 later you should receive confirmation of dispatch with tracking details. These can get caught in spam filters, so please check these before emailing us.
Not sure what size to get?
If after looking at our sizing information you are still unsure, we suggest you size by height of wearer. Onesie sizing is pretty generous so for example our Medium funzee can easily suit height 5ft 6–5ft 9 and dress sizes 12-16. These funzee adult rompers are not designed to be a perfect fit for any particular dress size. This is meant as fun loungewear after all, so you want them loose and baggy.
Do you make plus sizes?
Not really. There is a good deal of flexibilty within the sizes because our design is loose and baggy. Height is the best guide but check our size chart. Our Medium Generous size is a plus size for those around 5ft 7 or 5ft 8.
Can I order by phone?
Of course, just call our Customer Service line on 800-284-1179 – but don’t worry our online checkout process is completely secure with all financial processing done by Paypal. If you would like to talk with someone before ordering you can call 800-284-1179.
Don’t have a Paypal account or credit/debit card?
Sorry we don’t take cheques or cash.
Can I visit you to purchase?
Our stock is held and dispatched from various warehouse where, for safety reasons, we aren’t able to welcome personal callers.
Want to return or exchange your funzee adult onesie?
That’s OK. See our policy here. When you send your one piece suit back please make sure that we can identify you by providing your name and address. To change sizes, return as normal for a refund and re-order.
I returned my funzee but have not yet received a refund?
Please use a tracked service to return items. It takes us a few days to process returns. Money will be returned via the same way the order was placed so either via Amazon or Paypal and back to the original credit card used. If you have not received your money back 10 days after you know we received your return then please email us with your tracking details and we will expedite payment to you.
What new designs are coming?
We are always looking at new colors and designs for adult onesie pajamas or other kinds of fun loungewear. Give us your email address on Coming Soon and we’ll email you when something new is available.
What does it mean if my size is out of stock on the order page?
Not all styles are available in all sizes all of the time. Sometimes we phase styles of our adult onesies out as new ones become available. Best to email us and we can let you know if we plan to stock your style again.
Can we deliver bulk orders?
Probably, but it will depend what style/size and how quickly you want them. Please email us and we’ll let you know what is possible. If ordering in bulk you may even get a discount. We generally have Pure White funzee onesie pajamas available for clubs, colleges, companies etc. that want to print on the back.
Where do our products come from?
We use ethical suppliers from all over the world (currently we have used Portugal,Turkey, Peru, Sri Lanka, India, China and Japan). Each year we visit our major suppliers to ensure ethical practices are maintained.
What fabrics do we use?
We are not looking to produce cheap onesie pajamas, some of those synthetics feel horrible and you certainly wouldn’t want to sleep in them. We use either 100% soft jersey cotton or a heavier good quality polar fleece.
Do you make footed pajamas?
We do offer footed options for some styles. However in our experience separate non slip socks may be a better option:
the feet part of adult one piece suits get smelly very quickly;
for safety reasons – you need properly fitting footwear or bare feet when you are walking around half asleep;
and to make a longer lasting product – footie parts will wear quickly and get holed or ripped.
But you know best so look through our Range and make your own choice
Got a question not answered in our funzee frequently asked questions?
Go ahead and email us, we would love to know what’s on your mind.